Prospero AI Privacy Policy

Prospero AI (“we”, “our” or “us”) is committed to protecting your personal data and complying fully with applicable data protection laws. Please carefully read this privacy policy, as it explains how we collect, use, and safeguard your personal data, as well as your rights concerning your data.

1. Layered Approach We adopt a layered approach to deliver clear and transparent information about data protection through:

• A concise privacy notice provided at the point of service delivery, referencing this detailed policy;
• This comprehensive privacy policy available on our website;
• Additional notices relevant to specific services or products, if applicable.

2. Information We Collect About You We may collect and process the following types of personal data:

• Information you provide through website enquiries, registrations, or platform usage, including:
  • Your name, email address, contact details, job title, and company information;
  • Technical data such as IP address, browser type, and usage data collected via cookies (please refer to our Cookie Policy for further details);
  • Correspondence records including emails, chat logs, or phone call summaries.

3. Why We Collect Personal Data We collect and process your personal data based on legitimate purposes, primarily for:

• Providing and managing your access to our platform and related services;
• Improving and optimizing our services through analysis and feedback;
• Communicating updates, offers, and information relevant to your use of our services.

Sensitive or special category data will only be collected when explicitly necessary and with your clear consent. Without consent, certain functionalities or services may not be available.

Additionally, we process personal data for:

• Fraud prevention and detection, ensuring security and compliance;
• Legal defense or making claims when necessary;
• Compliance with regulatory and legal obligations.

4. Sharing and Protecting Your Personal Data Your personal data is securely stored, and access is strictly controlled and limited to authorized personnel or trusted third parties who have specific, legitimate purposes.

4.1. Our Affiliates We may share your personal data with affiliated companies strictly within the scope outlined by this policy and subject to rigorous confidentiality agreements.

4.2. Trusted Third Parties Your data may be shared with approved third-party service providers essential to delivering our services, complying fully with data protection regulations and maintaining strict confidentiality.

4.3. Regulatory and Law Enforcement Authorities We may disclose personal data to legal, regulatory, or governmental authorities when required by law, necessary to prevent or investigate criminal activities, or to comply with financial, anti-money laundering, and anti-fraud obligations.

5. Marketing Communications With your consent, we may provide information about our services or related offers from our affiliates. You have the right to withdraw your consent at any time by contacting us.
6. Your Data Protection Rights Under the General Data Protection Regulation (GDPR), your rights include:

• The right to access your personal data;
• The right to rectify inaccurate data;
• The right to erasure (subject to certain conditions);
• The right to restrict processing;
• The right to data portability;
• The right to object to certain processing activities;
• Rights concerning automated decision-making and profiling;
• The right to withdraw consent at any time.

To exercise your rights or if you have queries regarding data privacy, please contact our Data Protection Officer:

Email: privacy@prospero-ai.com Address: Prospero AI Ltd. 

7. External Websites Our website may link to external sites. Our privacy policy applies only to our website; please read the privacy statements of other websites you visit.
8. Updates to This Privacy Policy We regularly review and update this privacy policy, with changes published on this page.

This policy was last updated on 25 April 2025.

9. Complaints If you have concerns about our handling of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). For more information, please visit their website.